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About RAMS

Financial hardship and disaster relief

We understand that anyone can experience financial problems. We encourage you to contact us to discuss your change in circumstances.

Customers in need of extra care

We know our customers may need support in different ways, at different times in their lives. Here is how we can help if you, or someone close to you, is in need of extra care.

myRAMS

Manage your home loan, savings and everyday accounts online with myRAMS.

Banking code of practice

RAMS (as a member of the Westpac Group) is committed to upholding the Australian banking industry’s standards of practice and service contained in the Banking Code of Practice (the Code).

Open Banking

Easily and securely share your banking information with organisations that you trust.

Privacy 

We are bound by the Privacy Act 1988 (Cth) (‘Privacy Act’) and will protect your personal information in accordance with the Australian Privacy Principles.

Translating and Interpreter services

The Translating and Interpreting Service (TIS National) can help if English is not your first language, and you require the services of an interpreter to speak with RAMS about your accounts.

CRS and FATCA

The Westpac Group is committed to ensuring we uphold our responsibilities to customers and our regulators

Social media privacy

Our processing of your personal data (which includes collection, use, sharing, storage and other activities involving personal data) is regulated by certain laws. 

Terms of use

Your access to this website is subject to these terms and conditions, the RAMS Privacy Policy Statement, notices, disclaimers any other terms and conditions or other statements contained on this website.