Information for our customers
Find out how you can manage your accounts, discover some of the features and options available on your home loan, and check out other useful information.
myRAMS
Manage your home loan, savings and everyday accounts 24/7 with myRAMS. Check your balances, pay your bills, transfer money. All you need is internet access!
Support
We know our customers may need support in different ways at different times in their lives. Whether it’s financial hardship, a difficult domestic situation or health problems. if you need a little extra care, we can help.
Find out more about our product features
Offset account
An offset bank account could help reduce interest on your variable rate home loan, while giving you access to funds you can redraw.
Redraw facility
You can make additional repayments into your loan account and then access these extra funds when you need them.
Parental leave
Defer principal and interest repayments for up to six months while you’re on parental leave with a Full Feature Home Loan.
Important information
Open Banking
Share your RAMS banking data with parties that you trust, such as other banks and financial services providers.
Comprehensive credit reporting
CCR provides a more complete picture of consumers’ credit history. As part of CCR, RAMS is required to share your account information with the credit reporting bodies.
Identification documents checklist
To set you up as a customer we’ll need some identification documents so we know you’re who you say you are.
Indigenous Australian Customers
Supporting and partnering with our Indigenous customers will help promote social and financial equality. That benefits all Australians.
Forms and downloads
Checklists, definitions, product and rates info, tips and lots of other useful stuff.
Insurance
RAMS Home & Contents and Landlord insurance products are no longer available. However, current holders of these policies will continue to be covered under their existing policies.
RAMS Saver
RAMS Saver is a completely online savings account, easily managed via myRAMS where you can deposit, withdraw and transfer funds.
RAMS Action
It’s an everyday transaction account, managed online via myRAMS where you can transfer funds between RAMS accounts, and much more.
myRAMS
Managing your home loan, savings and everyday accounts has never been easier with myRAMS. Access your RAMS accounts 24 hours a day, 7 days a week; wherever you have internet access.
Update your profile
Everything you need to know about verifying and updating your details.