How to protect yourself

Protect your computer

Install security software
Turn on automatic updates for all your security software
Avoid using public computers as they may have a keystroke logger installed that captures password, credit card and bank account details.
Set strong passwords and change them regularly
Examine your browser settings, particularly the security settings. Select options that meet your needs without putting you at increased risk. If in doubt set the security levels to “high”.

Protect yourself

SMS Security code uses your mobile phone to confirm certain transactions via text message when transacting using myRAMS. It's quick, simple and provides you with increased security, free of charge.

Identify and delete hoax emails
Delete SPAM - don't open emails from a source you don't trust. Even better, check if your Internet service provider offers a spam filtering service
Phishing filter - the latest browsers offer a built-in filter that scans web pages you visit for characteristics associated with known online web fraud or phishing scams, and warns you that such sites might be suspicious
Always access www.rams.com.au by typing the address into your browser, checking that you're connected to a legitimate RAMS website. And always select "log out" from the myRAMS menu when you’ve finished.
Protect your identity: never provide your personal or security details, including customer ID or passwords, in response to any email, even if it looks legitimate.
Confirm that your data is encrypted: by ensuring a symbol of a lock appears within the browser
Check your last sign-in date and time (at the top of the screen) whenever you sign into myRAMS to make sure it appears correct
Regularly check statements for any transactions that look suspicious.

Protect your family

Create different user accounts - admin access for parents, and restricted accounts for children
Block inappropriate content with an Internet content filter
Visit Australian Cyber Security Centre, a Government cyber security website designed to help understand security risks and educate users on simple steps to protect personal and financial information online.

Protect your business

Keep data safe: implementing a regular backup procedure is a simple way to safeguard critical business data. Setting permissions and using encryption will also help.
Set rules for Internet usage at work - unscrupulous web sites, as well as pop-ups and animations, can be dangerous. Set rules about Internet usage to protect your business and your employees.
Remote access may be a business necessity, but it is also a security risk you need to closely monitor. Use strong passwords and be especially cautious about wireless networks.
Protect your website with a controlled 3rd party 'ethical hack', which can help assess and mitigate the risks for Internet security, independent of any vendor or supplier.

Software protection

Updating your operating system on a regular basis is the first line of defence in keeping your computer secure. Updates (see if they can be automated) help prevent data loss, viruses and other potential risks. Microsoft Windows and Apple Mac OS are the most common operating systems.

3rd party security software could be considered. The links below are provided for convenience and do not represent endorsement by RAMS.

Online virus scanners

Security software

Microsoft Security Essentials
BitDefender Internet Security
Malwarebytes

myRAMS

myRAMS Security